All activity
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Help Scout is a simple help desk that's designed to give growing businesses the tools they need to provide a better customer experience. Learn the platform in an hour, become a power user in a day, and get your first six months free!
![Help Scout for Startups](https://ph-files.imgix.net/7645826f-414a-4279-b2b6-d2b81e123012.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Help Scout for Startups
Free customer support platform for startups
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Nick Francis
left a comment
Hey Product Hunters!
I'm excited to announce a new plan from Help Scout that's exclusive to the Product Hunt community: if you're a startup with less than $1 million in ARR, you can get your first six months of Help Scout completely free!
We’ve built a platform that has everything you need to deliver outstanding customer support (no ticket numbers or complicated portals) as your business...
![Help Scout for Startups](https://ph-files.imgix.net/7645826f-414a-4279-b2b6-d2b81e123012.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Help Scout for Startups
Free customer support platform for startups
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Use proactive messages to put targeted information in front of your customers on your website or in your app. Offer helpful links, timely announcements, or proactive support based on who your customer is and where they are.
![Messages with Help Scout](https://ph-files.imgix.net/2b541488-c15d-4091-99f9-0f8ebf544017.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Messages with Help Scout
Build better customer relationships with proactive messages
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
At Help Scout we’ve always been inspired by businesses that put their customers and community at the center of everything they do. We'd love to see more of these companies in the world, so we decided to find them and tell their stories in a special 3-part documentary series called Against the Grain.
Against the Grain
Documentary series about companies w/ customer-driven values
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Nick Francis
left a comment
Hey Product Hunt 👋
I’m so excited to share a new project we’ve been working on at Help Scout.
More than a year ago, I pitched @jayacunzo on an ambitious vision for a documentary series.
I wanted to tell stories of special businesses putting their customers, craft, and community first. The ones not interested in the hypergrowth, grow-at-all-costs mindset that dominates the startup narrative...
Against the Grain
Documentary series about companies w/ customer-driven values
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Beacon is way more than chat.
Say farewell to overwhelming chat volume, staffing nightmares, and frustrated customers abandoned in chat windows.
![HelpScout Beacon : Live Chat](https://ph-files.imgix.net/4b2f8d81-2b1d-4c7b-8ce4-f7801e2c0a81.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
HelpScout Beacon : Live Chat
Beacon is way more than chat
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Help Scout for iPhone](https://ph-files.imgix.net/5e27e508-d69c-4a06-86da-b3717bbb7e24.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Help Scout for iPhone
Customer support software that fits in your pocket
![Nick Francis](https://ph-avatars.imgix.net/6702/93a55454-6fe4-4672-8888-400b7e486c07.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
![Help Scout + SupportKit](https://ph-files.imgix.net/f4dc49f3-5909-48a2-a562-7e197316fa94.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=48&h=48&fit=crop&frame=1)
Help Scout + SupportKit
Speak to your mobile users with a gorgeous help desk