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Managing support on Discord is chaotic—messages get lost, and tracking issues is tough. With Atlas for Discord, turn messages into tickets, sync replies in real time, and manage everything in Atlas while keeping the fast, organic feel of your community.
Atlas for Discord
Structured support, right inside your Discord community
Jon O'Bryan
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Super excited to launch our Discord integration today!
We know that great communities run on Discord, but support there is messy—questions get lost, conversations overlap, and teams struggle to keep track of what needs attention. Many communities rely on manual tracking or third-party bots, which don’t integrate with the rest of their support workflow.
With Atlas for Discord, you can run...
Atlas for Discord
Structured support, right inside your Discord community
Jon O'Bryan
left a comment
Hey PH! 👋
Super excited to launch Broadcast today!
We built this because customer updates—whether it’s a new feature, a service alert, or a compliance reminder—often get lost when your audience is spread across Slack, Email, and SMS. Manually sending updates across multiple platforms is frustrating, time-consuming, and hard to track.
Would love to hear how you’re currently managing customer...
Atlas Broadcast
Send customer updates via Slack, SMS, & email
Easily announce product updates, service alerts, and critical messages via Slack, SMS, or email. Craft engaging campaigns, schedule sends, and ensure your updates reach the right people at the right time—without juggling multiple tools.
Atlas Broadcast
Send customer updates via Slack, SMS, & email
Imagine a tool that captures everything your customers do. With Atlas for Shopify, turn customer data into your advantage. See every interaction—support tickets, purchases, and more—all in one powerful timeline.
Atlas for Shopify
Modern support tool for your E-commerce store
Jon O'Bryan
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Hey PH! 👋 Excited to drop our latest launch: Atlas for Shopify. We've distilled everything we learned about customer support into a single, seamless timeline view right inside your Shopify store. Imagine having a crystal-clear view of your customer's entire journey - every question, every click, every purchase - without switching tabs or tools. We built this to not just manage support tickets...
Atlas for Shopify
Modern support tool for your E-commerce store
Jon O'Bryan
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Congrats guys!
The only thing that would make this better is a kick @$$ support system, amirite?
But seriously, great job! You guys have come a long way, beautifully simple. Plans on handling things like taxes or R&D analysis?
Central
Payroll, benefits & government bullsh*t for startups
Jon O'Bryan
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Love this! So hard to dig up these insights manually tagging customer feedback.
Syncly
Surface real customer pains with AI feedback analysis
Convert Slack Connect threads into tickets and respond to tickets from any channel (live chat, email, SMS, WhatsApp, and Slack) via Slack.
Atlas for Slack Connect
Support ticketing for Slack Connect
Jon O'Bryan
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Hey PH! Really excited to share our new feature, Atlas for Slack Connect.
We love how Slack Connect makes it super easy for customer to report bugs and give feedback. It’s a secret weapon for startups to offer a white glove experience for their customers.
But at some point, it can devolve pretty rapidly into more of a problem than a solution. When you’ve added enough customers, it’s hard to...
Atlas for Slack Connect
Support ticketing for Slack Connect
Jon O'Bryan
left a comment
Excited to start using Ripe -- feels like the website doorbell we've been looking for.
Ripe
Turn your best users into paying customers