About
I'm always open to new challenges and thrive on creating creative and efficient solutions. Collaboration and continuous growth drive me to build better experiences for users.
Work
Engineering
Forums
Struggles in community and how to face them
The more complex the community becomes, the more difficult it is to handle some things. I manage (several) communities and have to face many things that are not convenient to solve but have to do anyway so I would share my approach. It may help you. I picked 3 of the most common scenarios I face frequently. Hate comments, swear words, impolite convo I usually report these because some swear words can result in "copycat" behaviour (sometimes even for no reason) + which damages the brand. Bot comments Do not answer or report them as AI / fake accounts Concerns expressed over data in comments Although some businesses collect data, it is necessary to refer to the privacy policy you need to attach the link. (People are warned about this before using the product and they should be reminded to read it beforehand.) What were the struggles you had to solve? We can enrich each other about "crisis communication."
What is your best life advice for a 25yo?
As per my personal experiences, I would advise a 25-year-old to embrace lifelong learning and maintain a curious mindset. Investing in myself along the way by learning new skills, looking for new experiences, and forming deep connections has been really beneficial. I've discovered that growth requires taking chances and making errors and that prioritising your well-being while striking a balance between your personal and professional lives is crucial. Taking time out for yourself is also important as it lets you grow and understand what you are doing wrong.