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Alison Charles
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Such an exciting launch, hello collaboration and customer insights!
Light Users by Help Scout
Bring your whole company closer to customers
Use proactive messages to put targeted information in front of your customers on your website or in your app. Offer helpful links, timely announcements, or proactive support based on who your customer is and where they are.
Messages with Help Scout
Build better customer relationships with proactive messages
Alison Charles
left a comment
Today, we’re excited to launch major updates to our Messages product.
Everything in Help Scout is designed to deliver a delightful experience to customers when they reach out to your support team. But with Messages, you can build even stronger relationships by anticipating customers’ needs well before they have to ask for help.
With Messages, you can deliver proactive, targeted messages to...
Messages with Help Scout
Build better customer relationships with proactive messages