Hi Taras,
Thanks for the comment.
I've check with the support team, we have no requests from users with matching credentials. However, we're ready to help 24/7, please forward your initial message at pr@wayaway.com. We'll figure it out.
Travel expert of WayAway are the best. I've been in Singapore couple days ago, and they helped me a lot with COVID restrictions, visa requirements and so on. It is five-star experience for sure 🪄