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My experience with WATI has been transformative, especially in building scalable solutions for sectors that rely heavily on personalized customer engagement, like agriculture. We started using WATI in 2020 to build chatbots that could simplify and digitize farmers' processes, from managing their income and expenses to staying updated with market rates and accessing expert advice. WATI’s user-friendly interface and robust feature set allowed us to quickly roll out solutions without needing a large technical team, which was a critical factor for us as a startup. The platform’s ability to easily integrate with WhatsApp has been a game-changer. It allowed us to meet farmers where they are—on a platform they already know and use daily. Beyond that, the automations we’ve built using WATI have streamlined customer interactions and allowed our team to respond efficiently to queries via features like “Krishi Clinic” and market updates through “Krishi Mahiti.” While we’ve found immense value in the platform, the only challenge has been waiting for certain feature updates, like the delayed access to Meta Flows. Despite that, the overall benefits of WATI have far outweighed these minor setbacks. The platform has allowed us to offer real-time solutions to farmers, making their lives easier and more productive.
It's important to consider the people who are behind a business. If your vendor doesn't respect you and your valid concerns like not putting WATI branding and BACKLINK on our website are being disrespected. No point continuing with them. They voluntarily canceled our service mid way without giving us a chance to migrate out and sent a "We will miss you!" emailing mocking us as a customer. One cannot misuse the trust of a customer more than this. Our bad that we did not have a backup option ready, now we will.
Good software for whatsapp, good support team. Help us in lead generation and connect with the customer. Chat bots help us in giving prompt solutions.
Wati is cloud based solution to use WhatsApp API. The inetregation with API RestFul is very easy and quick. We manage to integrate with CloudBeds, billing solutions, etc. The client runs in Windows, Android, IOs.
An amazing solution to manage all interactions with students, packed with endless features and customizations—what more could we ask for? It’s incredibly handy for keeping track and monitoring progress. In the era of WhatsApp, this is the perfect go-to software. Not to mention, the extensive analytics provided allow us to track almost everything for any individual, and the set of automations is just the cherry on top. Highly recommended!
I have been using WATI for almost 2 years now. It has everything required for whatsapp messaging. I have used other softwares but WATI has been my favourite.
Wati is my perfect sollution for all my ecommerce needs - i really liked the no code chat builder and coming to flows i can create with an ease and their support is very exceptional. I will defnitely recommend wati for ecommerce owners.
