Wati

It's important to consider the people who are behind a business. If your vendor doesn't respect you and your valid concerns like not putting WATI branding and BACKLINK on our website are being disrespected. No point continuing with them. They voluntarily canceled our service mid way without giving us a chance to migrate out and sent a "We will miss you!" emailing mocking us as a customer. One cannot misuse the trust of a customer more than this. Our bad that we did not have a backup option ready, now we will.

Wati is cloud based solution to use WhatsApp API. The inetregation with API RestFul is very easy and quick. We manage to integrate with CloudBeds, billing solutions, etc. The client runs in Windows, Android, IOs.

Easy to use, Plenty of features like automation, knowbot, integrations that are highly used by us and There is detailed documentation and detailed FAQ's which help us self resolve queries. They do someting innovative every month with new version. My overall experience with Wati has been positive. It effectively enhances customer engagement by making communication via WhatsApp seamless and more manageable.

Terrible, customer support is terrible. Don't use wati please

It was meant for those who understood that hard work pays, that no matter what Hope is never a strategy.

Ya

WATI has made a huge difference in how we communicate with our customers. Its WhatsApp integration makes it so easy to chat with clients in real-time, which has really improved our response times and boosted customer satisfaction. The platform is super easy to use, and tools like automation and the CRM integration with Hubspot have helped us manage conversations smoothly and efficiently.

Iam very happy to see

Wati features are way better than any other service providers in this segment. It's because they have very easy interface and my team can do their job easy in wati like interacting with existing customers or new campaigns. Their automation tools is so easy to setup that it literally take 1 min to connect with keywords to trigger. Chat automation tool is very user friendly.