Score AI Agents handle entire quality assurance audits for your customer support and identify areas of improvement. Our AI Agents are custom-built for your unique business process so that you can skip scanning through data and get straight to fixing issues that are affecting your customer experience. Boost agent performance and increase customer satisfaction to drive productivity, efficiency, and customer retention.
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Hey Ajay, We are very bullish on the BPO industry. Score's AI QA Agent can handle the entire Quality Assurance process for BPOs - increasing the quality coverage from traditional 5% to 100% while reducing the cost by 80%.