Name: Userback
Rating: 4.96 (25 reviews)

Userback is a market-leading user feedback platform helping 20,000+ software teams to understand what customers need so they can build better web applications faster. Userback streamlines and automates the real-time in-app collection, evaluation and management of visual feedback and contextual surveys. With Userback product managers and developers can validate ideas, optimize product-market fit, prioritize features for roadmaps, fix bugs and deliver value with greater insight.

The market leading user feedback platform just got better with a redesigned UI and new features! Now it’s even easier to capture in-app insights, prioritize features and resolve issues, faster!

Hey Product Hunt community! 👋 My name is Jonathan Tobin and I am one of the Userback founders. I am super excited to be here and share the launch of Userback’s Redesigned UI 🎉 As seasoned professionals in the SaaS industry, we understand the constant challenges faced by both users and product teams when it comes to collecting and managing user feedback. Let me tell you a backstory … 💭 I have worked for around 16 years across customer-facing teams, product management, and development. I have seen users often struggle to articulate their issues, leading to endless back and forth between engineers, support, and product managers. Additionally, feedback tends to get siloed within teams, making it even harder to gather a centralized view of the customer's voice. My team and I decided to come up with a way to avoid this trap 🙅 Userback aims to bridge these gaps seamlessly by providing users with an easy way to give feedback and report issues, all while enriching their submissions with valuable context, such as annotated screenshots, video screen recordings, and session replays. But that's not all! We have been diligently working over the past few months to enhance Userback even further, and today, we are incredibly excited to unveil our new UI, packed with a plethora of benefits to amplify your user feedback management experience: 🏆 Enhanced user feedback management 🖥️ Improved search filters to help you find feedback faster 🚀 Cleaner Homepage layout and design 💻 New and improved widget editor with even more flexibility 🔘 You can now manually add feedback from every page ↩️ Easily switch between workspaces 🔒 Improved Team-only comments for better privacy ⚡ Bulk actioning feedback is even easier 🌐 Share feedback more easily with your team We couldn't be more excited to bring you these amazing updates to Userback. Your feedback and support have been invaluable in shaping our product, and we're committed to empowering you with the best user feedback management solution on the market. We are running a flat 20% off all subscription plans, get your discount here: https://www.userback.io/?c=ph20off Visit www.userback.io and sign up for a free trial to give Userback a spin.

@jtobin congrats on the launch, love the new design!

Congratulations on the launch! The improvements you've made with a revamped UI and new features are truly commendable.

@neha_joshi8 Thanks Neha, appreciate your support!

Usefull app for website collaborations with consistent updates. Recomended

Feedback collection is critical for us, and Userback just gets it. Compared to competitors, the visual feedback tools are next level. It makes it easy for our clients and users to share issues or ideas without confusion. Bonus: seamless integrations with our existing tools.

Allowed us to get feedback from our users during beta testing and rollout! Help us make our product better by using Userback on Resemble!

Usefull app for website collaborations with consistent updates. Recomended

Allowed us to get feedback from our users during beta testing and rollout! Help us make our product better by using Userback on Resemble!

Userback

#1 Visual feedback tool for software teams

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