An incredibly user friendly app for capturing feedback.. it's also incredibly well-supported which isn't always a given.
The easy integration and post-feedback workflows are second to none.
Highly recommend this product!
We have been using Userback since 2019 and it's an essential tool in our web development and maintenance process. We love the flexibility of the tool and the responsiveness of support. We use its integration capabilities to direct feedback to our ticket system. It helps us be more efficient internally and a hero to our customers.
We have used Userback on several sites and we are always impressed with how much feedback we get from this channel. It just works. Also the following administration of all the feedback is just very cleverly thought out.
Always loved the simplicity Userback brings to feedback collection. A game changer for creative, marketing, and web dev agencies. Definitely a best in class platform that just keeps getting better every cycle!
This product just gets better and better. I think we have used them all over the years and our favourite has just got a redesign. The best bit is we have yet to come across a client that has found a difficulty working with it.
