Name: UI 8
Rating: 2.05 (37 reviews)

100% curated digital marketplace with a growing library of high quality UX/UI design resources and freebies for designers.

They auto-renewed my subscription without my knowledge and refuse to give me a refund. I will never by subscription again. Their support is not responding...

Their support team is extremely unsatisfactory. As a service provider, I have funds that they refuse to send me. Despite numerous attempts to contact them, they have consistently ignored my requests. Furthermore, my account indicates a balance of zero, even though I haven't received any payment. They claim this is a PayPal issue, but I am confident that my PayPal account is functioning properly.

Their customer service is the worst platform I have used. They will auto saved your credit card and renew your plan without permission and notification. They won't send you any email or alert that your subscription will be renewed. If you ask for refund, you just give up. They have really good design quality but the worst customer service. The support, Eli, is really rude. If you wanna try, please go head.

I recently had an issue with refund and unfortunately, the service I received was unacceptable. I attempted to contact their customer service department multiple times via email, but I received no response. They are the big website and famous in UI/UX communities. WHY???? Be careful with this site. Bad customer service!

Bad Customer Service

They support their designers and have a little financial returns, the pass feature is not fair.

They sell trash Figma files that doesn't match its description. In Description they said 100% autolayout, 100% component based, but it's bullshit. Design System doesn't connect to UI, no auto-layouts, no components, many elements grouped by GROUP!!! nonsense in 2025. You pay for saving your time but in reality, you should spend dozens of hours to fix mistakes. they don't refund money, they don't answer to emails. you CAN"T even remove your card from your account! you should remove your account to remove the card - that's crazy. guys, use Envato, UI8 is garbage.

My experience collaborating with UI8.net has been extremely disappointing and frustrating. - Slow and irresponsible support: Whenever I needed assistance, the response was painfully slow. Replies were mostly generic templates, clearly copy-pasted, offering no real help or resolution. It felt like partners are just an afterthought to them. - Opaque product review process: Submitted products are often rejected or asked to be revised without providing any clear or actionable feedback. The entire review process is vague, inconsistent, and wastes creators’ time without giving them a fair chance to improve. - Revenue-draining policies: UI8.net heavily promotes "lifetime access" sales at low prices, massively cutting into creators' long-term earnings. Instead of supporting creators in building sustainable, premium products, they focus solely on quick profits for the platform. - Pushing creators towards free products: Instead of encouraging the development of valuable, paid resources, UI8 constantly nudges and pressures creators to offer products for free or at significantly reduced prices. This devalues the creators’ hard work and undermines the creative economy as a whole. In conclusion, if you are a serious creator who values your work and your income, I strongly advise you to stay away from UI8.net. They show a blatant lack of respect for their partners, operate without transparency, and enforce policies that are ultimately detrimental to creators.

The prices are expensive Doesn't convince me to buy

Big thank you to Eli, very good customer service, resolved an issue quickly - UI8 is one of the most expansive "high value" libraries of design resources I've come across, it's the professionalism of them that made me sign up to their plan, great value for money.

UI 8

UX/UI design resources and freebies for designers

UI 8 reviews

The community submitted 15 reviews to tell us what they like about UI 8, what UI 8 can do better, and more.

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