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They sold my shares without my permission. When you read the reviews of the app it tells the story. All of these customers got an email stating we sold a portion of your shares to cover your monthly fee which we notified you about. Yet no one got the email stating a monthly fee was coming to a previously free account. Furthermore, when you try to login to your account to see what is happening, they have frozen all of these existing customers accounts and your username and password no longer work! Then, when you request a new password they state your email doesn’t exist! This the same email they are using to email about selling your shares! Finally, when you email customer support for help with login, they don’t help you and instead give you some jargon about you have been notified as to our changes. But I still cannot access my money!!! They are thieves and they are hundreds of customers stating the same exact thing that happened to me this past week.
I went through the whole signup process, and it was only after they presented me with account information fields that I realized I could only input a US ZIP code. This is common with US startups, and it's really frustrating; it's not often they consider signups from outside the country. If it did mention that it was US-only somewhere, it was not obvious.
Stockpile has improved so much over the years! Check out some of the new features like Watchlist in the mobile app.
For a stock investing company to not have a help number is a red flag!
