Love Sips by! I've been a subscriber for over a year now and have discovered so many new teas I never even knew existed. I set my profile to include only or mostly loose leaf teas. Each month, I can go in and rate each one and I've actually noticed a difference over time in the teas I get. They also take into account certain things you don't want (I hate stevia, for example, and I've never received a tea with stevia). Over the holidays, I gifted Sips by to a friend and there were a few system issues with gifting I think (she wasn't able to activate the code the first time), but customer service was helpful and got it resolved. The system issues seem to have been resolved since, because I recently gifted Sips by to my mom for Mother's Day and there were no issues at all. I also love Sips by's curated non-subscription boxes - I bought a Sleep Tea Box because I have trouble sleeping and the teas worked wonders. Definitely recommend!