There’s so much that can be improved about Rewardful, but the biggest, most critical issue (and likely a violation of VAT regulations) is that Rewardful includes the VAT when calculating commissions on one-time purchases (when no invoice is created). I told Rewardful support about this, they took 5 days to answer because the entire company was on vacation in Morocco, and then just said they don’t plan to fix it. I’ll update this review if this is fixed, though I doubt it ever will be (considering the product hasn’t changed in the 2 years I’ve used it).
Hi Aaron,
I'm the CEO at Rewardful, and I'd love to learn more about the challenge you're facing. Feel free to email me directly (emmet@rewardful) and I'm happy to chat with you. Sales tax is a nuanced topic so
a conversation would be helpful to understand your specific requirements.
Cheers,
Emmet