Reedsy

Hi George, I'm very sorry to hear that you weren’t happy with your review. While Discovery offers you the opportunity to receive a thoughtful review, we cannot guarantee that everyone will love your book. If a review violates our Terms of Use, we will remove it and find a replacement for your book. In cases where a review is dishonest, unfair, and biased, please let us know by reporting the review under Your Submissions, and we will look into it. Lastly, we can only remove reviews that don’t comply with our Terms of Use, and cannot remove reviews upon request. Hope this helps! Please let me know if you have any questions. All the best, Chris Customer Manager

Hi Jan, Please note that Reedsy is not a publisher of any kind, therefore we cannot be a vanity press. We’re a platform connecting authors with top editorial, design, and marketing talent so that you can self-publish your book. We carefully select and verify our professionals from thousands of applicants, in fact, we accept less than 1% of professional applications. You can read more about our vetting process here - https://blog.reedsy.com/how-does.... If you have any kind of an issue with a professional on Reedsy, then you are covered under our Project Protection Policy, this means that if you’re not happy with your collaboration, we’ll act as a mediator and help you come to a resolution. You can read more about Project Protection in our terms here - https://reedsy.com/about/tou#:~:... If you'd like to contact us to discuss whatever issue you faced we'd be happy to help you. Lastly, I believe that after leaving a negative review for your editor you asked us if you could re-write it because you had changed your mind. Perhaps you would like to do the same with this review. All the best, Chris Customer Manager

Glad to hear it, Angela!