QRFY is not a scam, but their customer service and billing practices leave much to be desired. I generated a single QR code in early 2024 and, despite multiple attempts, was never able to retrieve it through their support team. Fast forward a year later, and I received an email at 5 PM the night before my subscription renewal—far too short notice. Of course, I missed it, and my card was charged the next morning.
When I contacted support to explain that I hadn’t used the service in nearly a year and requested a refund, I was met with a canned response citing their terms and conditions. While I accept responsibility for not canceling in advance, it seems unfair to quietly renew inactive accounts without a proper reminder. A customer-friendly approach would be to send renewal notices further in advance and, ideally, a mid-year check-in for inactive users.
If QRFY truly values its customers, it should reconsider its communication strategy—reminding inactive users of their subscription and sending renewal notices with ample time to take action. As it stands, their approach feels more like a cash grab than a customer-centric service.
