ProProfs Live Chat Software - Product Information, Latest Updates, and Reviews 2025

What is ProProfs Live Chat Software?

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers & engage with website visitors. ProProfs Chat will help your support teams reduce tickets, 24x7response and increase overall customer satisfaction.

Do you use ProProfs Live Chat Software?

Recent ProProfs Live Chat Software Launches

ProProfs Live Chat Software Increase leads, improve sales, and boost brand loyalty

Launched on May 24th, 2017

Review ProProfs Live Chat Software?

5/5 based on 19 reviews

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Reviews

Harsh Singla

•2 reviews

ProProfs Live Chat has improved our customer engagement and satisfaction levels by enabling us to provide real-time support and instant solutions to our customers' queries. Its real-time chat allows us to interact with customers instantly, addressing their concerns and providing solutions. The ability to see what customers are typing before they send their messages helps us prepare quick and accurate responses, enhancing the overall customer experience.

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8mo ago

Nivedita Tiwari

•1 review

I’ve been using ProProfs Chat for a while now, and it’s perfect for customer support. The chatbot can be trained using your knowledge base and website data, which makes it incredibly efficient. It's easy to customize, secure, and provides fast, reliable responses. A great tool for businesses looking to improve customer interactions!

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9h ago

Mandeep Singh Saini

•1 review

ProProfs Chat is a savior for our team, offering an intuitive interface and robust features. The live chat functionality and AI chatbots have helped us improve our customer support efforts. The intelligent chat routing ensures queries are directed to the right team member, minimizing response time. Responsive customer support ensures any issues are promptly addressed. ProProfs Chat's integration capabilities make it a must-have for businesses seeking a user-friendly and intelligent communication solution. Highly recommended!

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11mo ago

Chahak Singhal

•1 review

I love using ProProfs Chat! The automatic chat routing feature ensures customers are connected to the right team member immediately. It’s quick, easy, and saves time. With real-time chat and great customization options, it’s a solid tool for smooth support. I highly recommend it!

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11h ago

Angela White

•2 reviews

ProProfs Chat offers many features that can help improve your brand image. By allowing you to deliver personalized messages to website visitors, it can help you create a more positive impression on potential customers. This can be especially effective if you use ProProfs Chat to provide personalized support and assistance to visitors who have specific questions or concerns. By making an effort to personalize your interactions with website visitors, you can show them that you value their business and are willing to go the extra mile to help them. This can help improve your brand image and build customer loyalty.

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2yr ago

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