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Opiniones de Trustpilot ¡Gracias! Tu opinión es importante. Preply Añadir foto Tu opinión está siendo procesada.Leer más Eleonora 2 opiniones IT Valorada con 1 estrellas sobre 5 Preply completely failed to protect me… Preply completely failed to protect me from harassment I experienced. After a brief, platform-caused delay of just one minute, a fake ill-intentioned student immediately insulted me, refused any clarification, and left a blatantly false negative review. When I contacted Preply’s support, expecting some protection or action against this horrible behavior, they did absolutely nothing, making up excuses that it's "against their policy" to remove an unjust review in such a clear situation. Two of their customer specialists (Ezz and MaryJane) refused to let me explain the situation or to talk to a manager, responding with automated messages. It's outrageous that Preply lets tutors face insults, harassment, and unfair reviews without any support or recourse. Preply’s indifference to the well-being and reputation of its tutors is unacceptable for a platform that claims to value quality and professionalism. I will report Preply's customer service and take my students to another platform that take these dangerous situations seriously.
Stay away... bad experience as a parent of a student. Be very careful when buying hours. The app will tell you to buy more hours at a discount, and that you can refund unused hours... but it doesnt tell you of the fineprint which can stop you from refunding hours. I think this is unethical and unfair and want to caution any parent/student to not fall victim to such malpractice. Very disappointing that a good business idea has to resort to such dubious ways to make money. Finding alternatives, do let me know any good ones out there.
I love Preply. I can easily find a language tutor that adapts to my time availability. I totally recommend it.
Preply helped me fall in love with language learning again! After trying other platforms, I finally found what I needed with Preply: personalized lessons, amazing tutors, and total flexibility. Learning feels natural and motivating. I’m making way more progress than I expected. Highly recommended!
New and very important product on Preply. If you like to learn a languages and like do to it with friends, you will enjoy this feature!
I am extremely disappointed with the deceiving auto refill and refund policy and the uncaring and dismissive customer service. Avoid the auto-refill at all cost! It was intentionally made for money grab. Read the other reviews of this topic! I would use other services out there that do business honestly and with care to their customers.
