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Never buy PomaBrush it is a scam. I paid them and they have not sent me the product. Be warned!
I’ve not had any issues with customer service . The brush is hopeless . I bought it to replace a tired oral b . It doesn’t clean your teeth . The silicone head just moves toothpaste around around your mouth . The nylon head has silicone bristles which start to come off in no time . I’ve replaced it with another oral b which I find does a much better job at a fraction of the price . £100 wasted. Lesson learned.
Horrible! It is a scam. The brushes stopped working after a few months and their customer support is fake and they are not giving me replacements!!!!
Ordered 11 months ago and after repeated emails and chats with customer service, they have simply stopped responding. Often told me it was lost by the courier and a new one was on it’s way or ‘please allow more time’ … 11 months!!! and no brush.
Stopped working after two months. Five months later I still have no replacement, customer support say they are unsure if/when they will ever be able to send one out due to supply logistics, but at the same time I am not entitled to a refund. Definitely do not buy this brush.
