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I was so impressed by the Petsies team that I'm shocked to ever see a bad review. Not only are they extremely talented (they nailed all the details of my pet - he looks perfect), but they are also just lovely human beings! Seriously, reach out to their CSR team or whoever managers their social media and you'll actually be talking to a real person that cares about their customers. 5 stars!!
We love working with Petsies! They go above and beyond and all their products are very detailed. They do a wonderful job getting all the details just right and to your satisfaction. The petsies plushies, keychains, pillows and more look just like your pet. The Plushies are their own personal mini me. We would definitely recommend.
After months of waiting for my petsie to come in of my beloved dog chevy who passed away, finally the plush came in and looked nothing like my dog. The color is off, the face looks like a completely different breed. After reaching out to customer support, their answer is basically it doesnt matter if you are happy with it or not this is what you get and we'll make another one for 75 bucks... why would i want you to make another one when you cant even get the first one right??
i had a stuffed animal made for xmas and it turned out perfectly. i got my order in very last minute and they were able to make it work. crazy to think about the logistics that go into making a custom 1 of 1 stuffed animal! i look forward to getting more made for friends + family
I ordered my beagle stuffed animal. Within a month I received it in Italy and the stuffed animal was perfect !!! every detail of the color of my beagle's fur was also present on the plush! the personalized photo keychain was also really beautiful!! delivery times in my opinion are absolutely acceptable considering that they take care of reproducing every detail on each of their products!
I did the sneak peak preview and it looked nothing like my sweet pup echo. My friends called it a Pinterest gone wrong and should be featured on the Netflix show nailed it. I would say that when I requested it to be cancelled, they refunded me the entire amount including the amount for the sneak peak, which I was not expecting to be refunded for.
Love my cat keepsakes, half my house is covered with my cats faces now 😅
Although this is a great business concept, the final Forevers Pet replica is not worth the money that I paid! Also beware of the selective 4.8/5 rating that Petsies has on their website. If you look at other internet reviews, the rating is much lower. To get a replica of your pet is a very slow process. I wouldn’t mind waiting if the final product was of good quality, but that’s not the case. For the first replica that I received, the body was fine but I was very disappointed with the colouring which wasn’t even close to the photos that I sent to them. Petsies wouldn’t provide a refund and claimed that the only way to get an accurate replica of my pet was to pay extra for a preview. This is clearly a “cash grab” and should instead be included as a quality control process in the overall initial high price paid for their Forevers Pet. It was finally agreed with Petsies to get a remake of my pet done for an additional cost. This remake cost included the preview stage which allowed the final product to be more accurate in replicating my dog. After another long wait to receive the remake, I was disappointed to be charged an additional tariff/duties ransom which amounted to 40% of the invoice amount before I could receive the final product. When I asked Petsies why I wasn’t charged additional tariff/duties on the first replica considering that they used the same courier company, they couldn’t provide a clear response and wouldn’t reimburse me for this additional cost. Overall I’m very disappointed with Petsies and would not recommend this company to provide an accurate quality replica of your pet for a reasonable price.
We had a Petsie designed from a picture of our beloved family dog Charlie who now lives in another town with my daughter - and it turned out amazing….:). His joyous face and precious smile CAME TO LIFE (!!) as we freed him from the packaging. He looked SO MUCH like our little Charlie - It was uncanny and shockingly wonderful…! Such splendid artistry and detailed craftsmanship. He has authentic features and is stunningly realistic. I cannot overstate the quality of the materials used to bring our beloved Charlie to life - from the soft perfectly patterned and colored fur to the to the expertly rendered eyes and ears. Our Petsie Charlie now has an honored position - hanging out and watching TV with the big boys. And our family room is a happier place as a result of his constant presence. Talk about a therapy dog - he brightens our room/man cave every day. So I HIGHLY recommend the Petsie line. Great group of pros - I’m an ardent fan of their work! :) Dave - San Francisco.
