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When the product first launched on AppSumo, it worked flawlessly. I could easily parse any email by creating a custom template that matched the necessary fields across multiple inboxes. The setup was clean, integration with Google Sheets for no-code automation was seamless, and I even upgraded from tier 1 to tier 3 to show my support—all while using less than a third of the 3000 available credits. (Initial rating: 5 Stars) However, after a few months, all email parsing suddenly stopped. When I reached out for support, Andrew insisted that the issue was due to a configuration error on my end. After verifying that everything was in order, I contacted him again, only to be told that the product would work only if I subscribed to a monthly plan—since monthly subscribers were on a faster server. This was my first red flag, especially since I was well past the return period on AppSumo. (Deduction: -2 Stars) In May 2023, the situation worsened. Following their Product Hunt launch, the company was inundated with negative reviews from other users experiencing similar problems. In one email, they promised lifetime users that all beta features would be accessible within 1-3 months, with the exception of the AI-powered OCR PDF & signature parser. Due to high operating costs, they proposed a paid add-on for that feature, offering discounted rates for lifetime customers. Despite these assurances, few of the promised updates were ever implemented, and my subsequent inquiries went unanswered. (Deduction: -1 Star) Fast forward to February 2025, and lifetime accounts began disappearing—mine included. There has been no response via email or live chat regarding these deletions. (Deduction: -1 Star) Overall, while the service initially performed exactly as advertised on AppSumo, it later became clear that the company was more interested in upselling new subscriptions than honoring the original lifetime offer. This bait-and-switch approach left many lifetime subscribers feeling misled and abandoned. (Deduction: -1 Star) In the end, the product was excellent, but the customer service was abysmal. For their treatment of lifetime subscribers and poor communication, they truly deserve 0 Stars.
👏🎉 Huge congrats to Andrew, the creator of Parsio! 🙌 I'm blown away by this amazing tool that simplifies data extraction and entry. 🤖 With Parsio, parsing templates and AI-powered parsers, extracting structured data from emails, PDFs, and files like Excel, HTML, CSV, XML, JSON, and more is a breeze! 🚀 The real-time export of parsed data to Sheets, webhooks, and apps via Zapier/Make/n8n is a game-changer. I have a question: does Parsio offer any support for non-technical users to set up the parsing templates? 😊
Intentional Service Downgrade for first users, my paid account has been closed because of this review. I’ve been using Parsio for over two years now, and I was one of the first users since I signed up through AppSumo. I was thrilled with the service, which worked extremely well until last November. I was using Parsio to extract data from certain emails I receive. However, the email forwarding feature no longer works, and Parsio no longer "receives" emails forwarded by Gmail. The customer service, which is extremely poor by the way, suggested I subscribe to a €30/month add-on to get the service working again. I’ve perfectly understood the move: Parsio intentionally degraded the service for AppSumo customers in order to force them into a paid monthly plan. I find that shameful and disgraceful.
Proceed with Caution: Disappointing Treatment of Early Adopters by Parsio Be careful of this company and its founder, as they have shown a disregard for their early adopters, or "sumolings." It is disheartening to witness a company that fails to appreciate the support and investment made by early adopters who believed in their potential. When a company neglects the individuals who contributed their money and time during the critical early stages, it raises concerns about their integrity and commitment. If a company is willing to overlook the loyalty of those who helped them establish a foothold, one can only wonder how far they might go in compromising their principles. It is essential to exercise caution when dealing with Parsio. While their offerings may seem enticing, potential customers should be aware of the company's questionable treatment of early adopters. The decision to support a company should be based on a careful evaluation of their track record and how they honor their commitments. In summary, prospective customers are advised to approach Parsio with caution. The disappointing treatment of early adopters raises doubts about the company's values and dedication to their customers. Be vigilant and make informed decisions before engaging with Parsio.
The product is best in class and the team has been super helpful whenever we've needed any help!
Parsio is an impressive product. The team doesn't stop developing new awesome features. Parsio now supports GPT parser to extract any data from emails and PDFs. It's a real game changer. You might not be aware of this, but there's a good chance that you can automate many of your routine business tasks using the email and document parser like Parsio.
They shut down your account without questions worst developer ever!
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