We invested in premium materials that truly matter. High-quality doesn’t have to mean high-cost. By taking a direct-to-consumer approach, we’re able to give you a designer-level product for half the price. All orders come with a 100-day guarantee.
The luggage was fine until you have the zipper pull and the slider body of the zipper completely detach from the zipper and it's teeth. Would be great if I could re-connet, but the end of the zipper is under the seam of the luggage and thsi is NOT covered under warranty if the zipper is unusable. DON'T WASTE YOUR MONEY - other brands, Away, Beis, Monos, etc have better customer service and this would be covered under warranty by them.
Case withstood abuse of baggage handlers on aircraft, boat, hotel, taxi. Watched idiot handlers at MIA customs lift 45 pound bags by wheels, fortunately did not snap off. 3 gripes 1) no bottom handle, really need one for large checked otherwise awkward to lift ( hence idiot handlers use of wheels. 2) " compression strap" does nothing and allows content of top half of bag to fall out. Why not just another zippered compartment here ? 3) the handles supplied only lift up 3/4 inches or so. Difficult to get your hand under them, impossible with gloves on. So, is it pretty, colorful, cute and other nonsense review terms ? Who cares- it protects, rolls well and withstands abuse