I paid for the whole set and some extra - and never received the product, and didn't get my money back as well. The support stopped replying. Their email inboxes seem to be non-existent now as well, as Google returns the emails to my inbox.
I will avoid not only this product, but also any future ventures from the founders too: Kateryna Mikhalko, Eugene Shylo, Nikita Vladykin. They scammed people for money with Nuka.
I pre-ordered a Nuka product, excited by its innovative concept. Unfortunately, my order, due June 2022, never arrived. As of July 2023, I’ve heard nothing, and the company seems to have vanished. While I had hoped to support Nuka’s innovation, this lack of service and communication is disappointing.
They stole my money, this was just a fake product, they never delivered it, they did not respond to emails or on their networks, the page no longer exists
I ordered the Nuka almost two months ago. My credit card was already charged but I haven’t received anything from Nuka. No order confirmation, no delivery status, not even a single response to my emails.
Worst customer experience ever. If you ask me, Nuka is nothing but a scam.
I purchased the product in December of last year for delivery in February. I have written countless emails with no response. I empathized with the company's issues (COVID, the war in Ukraine, defective parts, etc.) and waited patiently. I received multiple emails that my Nuka notebook would be sent, and I still have not received it. I emailed the team asking for an update at least 5 times over the past 2 months and have yet to receive a response.
Now I see they have sent Nuka notebooks, pens, etc. to customers who ordered significantly after I placed mine. This has easily been one of the worst customer experiences of my life and have since requested a refund. I doubt I'll receive the refund and will need to contact my credit card company to report the scam/fraud. Very disappointing to say the least.
It is a scam. I placed one order on Jan 2022 and never received my bundle. It is 9 April, 2023 and the customer support mail account of nuka expired. The last time I heard from them was 14 June, 2022. NEVER BUY ANYTHING FROM THEM OR THEIR FOUNDERS
Never delivered the product. Sent multiple emails and didn't follow up. Very promising, sad that they weren't able to deliver or available to issue updates/refunds.
I ordered it in February. The order was delayed until April. I've been waiting for my order ever since.
I have contacted them but I am still waiting for a response.
