Normal is praised for its zero-fee structure and instant transactions, making it a preferred choice for crypto enthusiasts. Users appreciate its innovative approach to solving high Ethereum gas fees, which has been a significant barrier for many. A maker review highlights the platform's development as a response to frustrations with traditional platforms like Coinbase, emphasizing its role in empowering users with free and instant crypto trading. Overall, Normal is seen as professional, trustworthy, and convenient, with anticipation for its app launch.