SurveySense by Marcom Robot
Collect customer feedback with online CSAT and NPS surveys.
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Overall, Marcom Robot is a great customer feedback tool that can be used to collect and analyze customer feedback. It offers an easy-to-use interface and provides multiple types of surveys that can be customized to your needs.
The tool offers an easy-to-use survey builder that allows you to create one-click surveys in minutes. The software provides predefined survey templates that can be used or customized according to your needs. It offers an intuitive step-by-step survey builder that can help you create your custom surveys from scratch.
I had a very satisfying experience using the Marcom Robot Customer Feedback Tool. One thing I particularly appreciated about this tool is the variety of survey types it offers. Whether you want to create a short, one-click survey or a more detailed questionnaire, the tool provides a user-friendly interface to create customized surveys that meet your business needs. The survey builder is intuitive and straightforward, making it easy to create surveys quickly without requiring any coding skills. I was impressed by the tool's ability to customize survey themes and branding to match my business's aesthetic.
The Marcom Robot Customer Feedback Tool is a great customer feedback tool that can be used to collect and analyze customer feedback. The software provides an easy-to-use interface and offers multiple types of surveys that can be customized. Additionally, the software provides survey analytics and reporting features that allow you to measure and track your CSAT and NPS in real-time. However, I found the reporting feature a bit limited in terms of customizability.
By using the Marcom Robot Customer Feedback Tool, we're able to gather feedback from customers and make data-driven decisions about how to improve our products and services. This helps us stay competitive in our industry and provide a better experience for our customers.
Marcom Robot Customer Feedback Tool has impressed me with its diverse range of survey types that cater to varying business needs. The tool offers a plethora of options, from one-click surveys to detailed questionnaires, providing an effortless way to gather feedback from customers. I find this versatility extremely valuable as it allows me to tailor the surveys to my specific requirements and gain insights that are most relevant to my business.
My experience with Marcom Robot has been excellent. The software has made it easy for me to collect and manage customer feedback, analyze survey results, and take actionable steps to improve customer experience. The customer support team has also been helpful in addressing any concerns I may have had.