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I filled out Mainstreet.com's intake form and was told that I qualified for tax credits, for which they charge 10%. Great, I thought. My CPA later said that I shouldn't actually file this, but Mainstreet refuses to rescind their fees and wants to continue charging me monthly. Direct quote from their response after I complained: "If you and your CPA decided to move forward in not claiming the credit, we completely understand, but we have fulfilled our contractual obligations in providing you with everything needed to claim the credit. If you'd like to cancel future renewals we can certainly do that, but there are 5 remaining payment cycles in the 2022 subscription that will be collected. Once the 2022 program is paid in full we will ensure you are not renewed further. " This is unbelievably scummy behavior. Avoid Mainstreet.com like the plague.
Just continues to autocharge you and will not reimburse if they don't deliver their services, horrible business practice.
The definition of over-promise and under-deliver. Notice how all the recent positive reviews are from 1-2 years ago? Yeah, that's because most current customers like myself are very unhappy. Don't fall for their promises. We were told we would get ~25K in 4-6 weeks after the new year, then another ~25k a few months after that. All we had to do was pay them 2k each month for the rest of the year. I didn't know about the ERC and R&D credits before so seemed like a fair deal. Well it's mid April, we've been paying them each month since the beginning of the year and we haven't received a thing. The thing that frustrates me the most is they had a cash advice option when we singed up. But we were told it would only take 4-6 weeks so we didn't go for it because based on their timeline it wasn't necessary. But then (of course) their timeline is was off, and when I said okay let's do the cash advice they said that's no longer an option. So even though their timeline estimates were completely off, we are expected to keep paying them, be quiet and wait and wait and wait. Part of me thinks this is a scam. Let's hope not.
