If you’re thinking of trying this company, do yourself a favor and don’t.
I asked for a refund after realizing their product wasn’t what I needed — I didn’t even use the trial for 10 minutes. I provided evidence of what misled me using AI search results, only to be told by support that AI isn’t reliable. Yes, you read that right. The company’s entire service is based on AI… but when it’s inconvenient for them, suddenly AI can’t be trusted. Palm. To. Face. 🤦♂️ Camie from support clearly has a sky-high IQ — managed to contradict the entire business model in one email. Impressive.
They twisted my explanation, ignored the actual problem, and hid behind policy while pocketing the money. Classic.
I’ve already disputed the charge with my bank, and I’ll be warning others to stay far away. If you enjoy throwing money at a wall this is the company for you.