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It does the job but I've had to work around some of its quirks e.g. not being able to autoplay the sessions in chronological order. It's not great if you've got a slower machine and sometimes the session plays just get stuck. Nothing a refresh won't fix but still. The skip inactivity still doesn't make any sense to me - I found FullStory much more intuitive in this respect. But LogRocket is a lot cheaper so that's why we had to switch.
Amazing tool, really lets you see what your users are doing and the pain points they encounter when using your application.
Super easy to implement as an engineer. Hugely invaluable for debugging
LogRocket has been a great tool in determining where users are having problems and how to improve onboarding.
LogRocket has been extremely helpful for our dev team to fix bugs and improve our user experience.
On top of the cost savings, their customer support is incredible - they're quick to respond and take feedback seriously
