It does the job but I've had to work around some of its quirks e.g. not being able to autoplay the sessions in chronological order. It's not great if you've got a slower machine and sometimes the session plays just get stuck. Nothing a refresh won't fix but still. The skip inactivity still doesn't make any sense to me - I found FullStory much more intuitive in this respect. But LogRocket is a lot cheaper so that's why we had to switch.