Name: Lensabl
Rating: 1.0 (6 reviews)

Lensabl is a proud partner with Vision To Learn to provide free eye exams and free glasses to children in low-income communities. The easy and affordable way to get your glasses lenses replaced and even take an eye exam, from home.

Terrible experience. Waited months and still have not gotten any updates from their "lab". I've had to email in every step along the way because when they have an issue they won't even contact you. Their process is a disaster.

I sent in two old pairs of glasses for new lens, they sent three pairs back, two of which were not mine while my second pair of glasses was MIA. They had me return the erroneous pair then took several weeks to locate, repair and reship my actual glasses. I asked for a discount for all the trouble. They declined. This company is trash. Do more research. There are better, cheaper options.

The CSR named "Marky" is one of the worst reps i've ever dealt with - absolutely uselessly incompetent, rude, and never follows through on any promises of follow-ups. Horrible. She desperately needs to be disciplined/fired. I am still waiting on an update on my order from over 1 month ago. This place is a joke.

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