Lensabl is a proud partner with Vision To Learn to provide free eye exams and free glasses to children in low-income communities. The easy and affordable way to get your glasses lenses replaced and even take an eye exam, from home.
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Lensabl is a proud partner with Vision To Learn to provide free eye exams and free glasses to children in low-income communities. The easy and affordable way to get your glasses lenses replaced and even take an eye exam, from home.
Launched on September 19th, 2019
Terrible experience. Waited months and still have not gotten any updates from their "lab". I've had to email in every step along the way because when they have an issue they won't even contact you. Their process is a disaster.
I sent in a pair of sunglasses for the company to put in prescription lenses on 3/19/2022. The order was delayed and I did not receive the glasses until 4/14/2022. The glasses came with a defect in one of the lenses. The company website claims the glasses go through a full inspection before they are sent out. This obviously did not happen. I contacted the company right away and asked for a refund. I was told they do not issue refunds and I would have to send the glasses back for a redo. I sent the glasses back on 5/3/2022. I did not hear from them and I had to contact them and was told they are still in the redo process. Being this has gone on for over two months I again asked for a refund since they originally sent the glasses out without inspection and I was denied a refund again. I do not want anything from this company. I want a refund and my sunglasses back to spend my hard-earned money on a more reliable and honest company.
Really bad exprience as othere already mentioned. They broke my frame in the first time and ordered a new pair and just keep me waiting. They always say they care about transparency but everything is fishy. Will never come back to this shithold again.
Lensabl