Name: LaunchNotes
Rating: 5.0 (1 reviews)

LaunchNotes delivers exceptional customer experiences by keeping internal teams and external users ahead of upcoming product changes. It provides the right updates to the right people at the right time so that no one is ever surprised by any product change.

Love the focus of the product and the problem LaunchNotes is solving. Enjoying how easy it is to get the product setup right out of the gate, the way you can organize your releases, and create different updates for internal/external users. For years, customers of @statuspageio wanted us to expand into product updates and it would have been nice to send them over to LaunchNotes if it had existed :) Definitely recommend SaaS folks out there to give it a try.

Thanks, @dannyolinsky! 🙏🏼 LaunchNotes was definitely inspired by many of the core tenants that underpinned @statuspageio. Specifically the strong belief the open, transparent customer comms are an absolute must for any SaaS product that wants to build a loyal and happy user base. Super happy that you're enjoying the product and really appreciate the support! 🚀

@dannyolinsky @statuspageio @jakebrereton yes. The ease of setup is a huge plus for this product. Clear and concise. Why is that so hard for other developers?

Hey folks, thanks for having us! And a special thanks to @kevin for hunting us. Our team has been heads down on this for the better part of 9 months and we're really excited to be here. The launch of LaunchNotes feels a bit like the Super Bowl of launching things for us. 😅 Teams are struggling. The rise of Agile and CI/CD have led to a rapid increase in the speed of software delivery and people everywhere are finding it impossible to keep up. Instead of focusing on building great products, Product Managers are forced to spend their days keeping track of who needs to know what when across the business, all while getting hammered on Slack for status updates. And teams like Customer Support, Product Marketing, and Content Design are having a harder and harder time keeping track of what's reaching users when. Nevermind having time to prepare. If your customer-facing teams aren't able to stay on top of delivery dates and times, what are your customers feeling? Surprised. And when your customers rely on your service to do their job, surprising them is unacceptable. With LaunchNotes, we're focused on taking the surprise out of product change. We believe that everybody deserves to live in a world of continuous development. This starts with better communication. With category-based subscriptions, internal change feeds, and public release streams, LaunchNotes gives you the tools you need to easily communicate progress and upcoming change to the right people at the right time. Every time. No more guessing, no more surprises. We've got a sweet deal for all Product Hunters: 6 months of service at 50% off. All that we ask is that you give us your feedback. We have live chat. We'll respond personally to every email. But we want to hear from you. Let it rip. We're ready! Thanks again, and happy hunting!

I really love this idea. I can't wait to get this up and running. I feel like my software has been going to Prod in a Continuous Delivery way for a decade now. But my release information is still stuck in 1999! Thanks, LaunchNotes!

Even though 1999 was an epic year for New Year's parties, not a great place to keep your release information, @chuparkoff. Excited you've now got an easy solution! 🚀 We'd love your thoughts and feedback as you're getting going. Feel free to reach out to the founders anytime at hey[at]launchnotes.io. 🙌🏼

@jakebrereton Two questions guys:

@jakebrereton Does this allow you to track what customers receive which of the updates?

@jakebrereton Is this designed for internal teams to stay in sync or for your end users to find out what is new?

@jakebrereton @chuparkoff we keep track of who is not only subscribed to each category, but what notifications they receive from the individual release's perspective as well as the category's perspective. We're not doing a great job of surfacing this information right now, but the long term goal is to provide insights into not only how your release comms are performing, but how impactful the underlying changes are. We believe with this kind of retrospective analysis, you'll be able to make much more educated decisions for future product comms and even product decisions!

Amazing product and amazing team

LaunchNotes

Clear. Strategic. Impactful Product Communications.

Clear. Strategic. Impactful Product Communications.

LaunchNotes

Clear. Strategic. Impactful Product Communications.

Clear. Strategic. Impactful Product Communications.

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