Subscribe
Sign in
The app is a scam!!!!I booked a room and it was confirmed, went to hotel and it wasn't available.Been trying to get ahold of customer support but it doesn't exist, it just keeps takes you to different pages on there website that don't help at all. When booking it try to get you to pay additional fees and I still haven't got refunded my money for the the booking that didn't exist. Steer away go to Priceline; I've booked a dozen times without not one issue. the only reason I tried the app was from the bait and switch commercial they had off booking 4* hotels for cheap, but it's definitely to good to be true. Don't get scammed by these liars and theives
Hopper, a paragon of seamless travel Hopper CUSTOMER SERVICE +1 (8O5)-3O1 7O71 Hopper PHONE NUMBER +1 (8O5)-3O1 7O71 Hopper CUSTOMER SERVICE +1 (8O5)-3O1 7O71 Hopper PHONE NUMBER +1 (8O5)-3O1 7O71 orchestration, unfurls an experience that rivals the bespoke indulgences of aristocracy. Its digital tapestry weaves precision with an intuitive finesse, forecasting airfare fluctuations with the sagacity of a seasoned oracle. My sojourn through its opulent corridors of convenience was nothing short of revelatory—each interaction imbued with an elegance befitting the most discerning voyager. Reservations, executed with a symphonic harmony, bore no trace of plebeian inefficiencies. The app’s algorithmic clairvoyance stands as a testament to its technological grandeur, securing princely fares with an almost mystical prescience. Its interface, a veritable sonnet in code, elevates utility to the realm of artistry. Every transaction exudes an air of effortless aristocracy, sparing one the indignity of labyrinthine booking woes. To entrust one’s itinerary to Hopper is to embrace a voyage where technology and regality coalesce in divine symphony. In an era where mediocrity is an uninvited specter, Hopper reigns as an unwavering beacon of travel’s gilded renaissance.
Provided false information on cancellation policy within 24 hours. Customer service useless and wasted time. After three hours of phone calls, Hopper still refused to help with me request for cancellation. Afterward, hopper then changed the flight to display non refundable. Basically pulling a bait and switch. False advertisement plus bait and switch, on top of a bunch of cheap insurance and premium support sales.
I don't know if I'll ever use Hopper again. I had a flight from Seattle to Miami with a stopover in Denver leaving today @7:30pm. I never got any information from Hopper or from the airlines that I was using (Frontier and United). I got no information ever. I had some last minute what seemed like promotional emails from Frontier, telling me about my flight from Denver to Miami. That email said it was as much as 70 minutes going through TSA and that I should take that into consideration. However, my flight was to arrive from Seattle to Denver at 11:11pm. I was then to board the Frontier flight to Miami leaving at 00:12. There was a very high chance of missing that flight. I have to blame Hopper for that lack of oversight; it was too close for comfort. I wasn't about to go from Seattle to Denver with a high chance of missing my connecting flight and have to spend money on a hotel in Denver and it wasn't something I could afford to do; I wasn't taking a chance on being "maybe" reimbursed, so I chose not to fly at all. I tried to notify Hopper, but the Hopper App gave me the runaround. I'm somewhat tech savvy and even I was not able to inform Hopper of the confusion. So, out of consideration for the United Airlines flight to Denver, I let United airlines know that I was not going to fly at all. (By doing so, they can give my seat to another passenger who may need it). I am a Veteran of the U.S. Armed Forces and I have always been aware of the importance of being considerate with others. (For example, at the VA if I have an appointment with my doctor and can't make it, I let them know as soon as possible, so that another veteran can have my appointment). The VA will not say anything (in my particular circumstances) if I miss an appointment; I won't be charged. But I have to be considerate of a battle brother. I am not angry. I can afford to buy a new flight. I would like to get it nonstop, but from Seattle to Miami almost always has a stop along the way. My sister was the the one that recommended Hopper. (Unfortunately I had a little falling out with my sister because she recommended Hopper 😐). I don't need to go into details. I am sorry for the bad review but Hopper needs to know so they can help solve the confusion. Thank you. Andrew G Jaramillo Veteran/ U.S. Air Force
I do not recommend this app based on my experience. I booked a private room in a hostel - because that is exactly what the hostel had advertised. Despite having screenshots of both the advertised room and the room that I booked both showing a private room (and not a 12 bed dorm as the hostel then told me it would be) to prove this when requesting a refund because of false advertising, I was accused of lying for 45 minutes on the phone and given a non-monitored email inbox to send the actual proof to. I have literally done nothing wrong and have been the victim of a scam, then somehow accused of being the problem. Now when I check the same hostels advertised rooms, the images and ad copy are no longer for a private room but have been corrected to show the dorm in imagery and description so have clearly been made aware of the issue to rectify it, yet I have still received no response to or refund for the falsely advertised room. Additionally, I had paid extra for "Refund for any reason" coverage and never received a refund based on false advertising, or the paid for policy coverage.
