hims

Name: hims
Rating: 1.36 (66 reviews)

for sexual health, hair loss, and skincare

1.4•66 reviews•

99 followers

for sexual health, hair loss, and skincare

1.4•66 reviews•

99 followers

•

•

It’s not always easy to talk about your looks and health with your doctor. That’s why we created the Hims & Hers app. It’s the only personal wellness app that makes it easy—and affordable—to access prescriptions and products, and get the medical advice you need from real physicians. Especially about the topics that are just a little harder to discuss. If you know what we mean

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hims Launches

Hims Anonymous Support Groups Together we can feel a little bit better.

Launched on April 8th, 2020

Hims Skin Care So fresh and so clear. Skin care for men.

Launched on July 11th, 2018

hims hims provides a clinically proven solution to treat ED

Launched on June 21st, 2018

View all hims launches

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1.4

Based on 66 reviews

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Hims receives overwhelmingly negative feedback from users, with many citing issues with customer service, subscription cancellations, and product effectiveness. Users report difficulties in canceling subscriptions, often facing unexpected charges and unhelpful support. Some products, like hair loss treatments, are criticized for being ineffective or causing adverse effects. While a few users have positive experiences, particularly with specific products like meal replacement bars, the general consensus highlights dissatisfaction with the company's business practices and customer service.

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Reviews

Helpful

Jay

•1 review

Good concept, poor execution. Slow shipping and highway robbery pricing. Immediately cancelled after the first shipment (too late to cancel after seeing slow shipping date) and I wish I didn't order in the first place. After I went to another provider for the same treatment, it was clear how much more Hims was ripping me off. Customer service couldn't return the shipment back to themselves to give me a refund. Should've done more research upfront. Hoping this helps someone else considering Hims. Disappointed and would not recommend.

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2yr ago

Ibrahim Saleh

•1 review

Hims products are a gimic and do not work. I've tried their products for over a year with no noticeable results. Their products only makes your hair grow faster but no new growth. Just longer hair. It's a waste of money. Falls ads and no returns. Once you subscribe, its almost a fight to cancel. They don't make it easy. Awful customer service. I will never use them again or recommend them to any one.

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3yr ago

D Spicy

•1 review

Customer "support" is absolute trash. They pushed back my current order without my knowledge and now I'm going to have to go an extra week without the product that they would gladly charge me for. Scam company, scam customer service. Use happy head or keeps instead. Cheaper and their customer service is actually worth a damn.

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3yr ago