Formaloo

Awesome, looks really nice! Any plans to use custom forms from sources like Formaloo or Typeform in middle of workflows? That would be ultimiate.

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3yr ago

Florian Raetzer

Hilos by ActiveCampaign

Maker

@farokh_shahabi Hey Farokh, thanks for the feedback! You can run most forms that you would on Typeform directly within WhatsApp, with the idea that through WhatsApp's 90%+ open rate as well as the ability to contact anybody who has started a form, you get higher completion rates. You could then send these validated responses to Formaloo's CDP (or trigger flows from the CDP). There are some use cases where WhatsApp's text based interface is not the best option and there are benefits to linking out in the middle of the flow, coming soon 😉

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3yr ago

Jan Heinvirta

Perfekto

Awesome, congrats on the launch!

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3yr ago

John Parker

Congratulations 🎉🎉🎉🎉, this looks very promising. I just have a few questions: I can see in the menu you have "Broadcasts". Is this a feature you'll be releasing as well? And if so how does it play with Whatsapp's restrictive spam filtering? Will we be able to integrate flows using zapier, integromat or our own APIs? Can we trigger kinds of triggers do you currently support for flows?

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3yr ago

Florian Raetzer

Hilos by ActiveCampaign

Maker

@johnparkerg Hey John, thanks for the feedback! The broadcasts feature is already live and works with WhatsApp's template messages to prevent spam, but still allow you to send relevant messages 🙂. What that means is that you need to send a template to WhatsApp for approval, and once that is done you can use it in a broadcast message. As WhatsApp officially requires an opt in to contact a number, we recommend tailoring these messages to add value to people who have already expressed interest in your product. To answer your second question, at the end of every flow, you can add a webhook that will trigger every time a user completes a flow, which sends all the answers to Zapier (with the catch webhook step), Integromat or any other place where you can catch webhooks! On the flow triggering side, we have an API where you can do exactly that. Alternatively you can trigger it with a csv file directly on the platform and we're in the process of building a Zapier integration to make all that easier.

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3yr ago

Hilos by ActiveCampaign

Close and activate your customers on WhatsApp