HackMD is a documentation-based developer community that helps devs collaborate with their team and communicate with their users, all in Markdown. The real-time online editor is designed for people who value effortless collaboration. It streamlines the documentation process with simple onboarding, lightweight design, and robust integrations with tools like GitHub. Companies around the world trust HackMD to build and connect with their users.
HackMD is praised for its effective collaboration and clean documentation capabilities, especially for Markdown users. It integrates well with tools like Obsidian, Neovim, and VSCode. Users appreciate its simplicity and new design, though some desire better export options and a more modern UI. However, there are concerns about its buggy comment feature, unreliable advanced search, and poor customer support, with some users experiencing issues with account management and billing. Overall, HackMD is valued for its core functionality but has room for improvement.
Hey Matt! Sorry to hear you ran into this, it appears to be a miscommunication and shouldn't be any problem to get this resolved for you
Please email us at support@hackmd.io to get a refund!