GnuCash alternatives

We started using Synder to sync Shopify, Stripe, and QuickBooks Online. For six months, it functioned as advertised, and in January, we committed to an annual plan to cut down on monthly costs. It seemed like a safe decision—until February. That’s when Synder quietly removed one of the core features we relied on: syncing Stripe transactions into three parts (Invoice, Payment, and Stripe Fee). This setup was essential for clean accounting in QuickBooks. Without warning, Synder changed this to a single Sales Receipt with a Stripe Fee, which disrupted our workflow and forced us to process every Stripe transaction manually. We immediately contacted customer support. For weeks, they deflected, citing back-and-forths with their technical team. Eventually—after over a month—they admitted the feature would not be returning. At this point, Synder no longer met the use case we paid for. We asked for a refund. It was escalated to their billing team. That was three months ago. Since then, we’ve followed up every few weeks and received the same canned reply: “It’s with the billing team, they’ll get back to you soon.” They haven’t. Not once. We’ve now lost hundreds of hours manually reconciling transactions due to their feature change. Synder continues to ignore our refund request while keeping us locked into an annual plan for a product that no longer serves its advertised purpose. The issue here isn’t just the missing feature—it’s the complete lack of accountability and basic customer service. If your business depends on consistent, reliable accounting integrations and transparent communication, Synder is not a company you can afford to trust. Avoid annual contracts. Avoid this tool if your workflows depend on stability.

Buyer beware is right. Codat may tempt with its powerful application/API for harnessing user financial data, but it's an absolute nightmare to deal with. Customer service? Expect a sluggish back-and-forth with a one-email-a-day pace. Integration? Prepare for a labyrinth of complexities. Hope for a helpful account executive? Dream on. I've been ensnared in the Codat quagmire for two long years, all thanks to an integration process so headache-inducing, it's like a leech latching onto my system. Once it’s in, good luck getting it out. The experience is akin to being stuck in a digital swamp with no lifeline. The promised functionality becomes a facade when the reality of sluggish service and convoluted integration hits you. So, if you value your time, peace of mind, and the smooth operation of your system, steer clear of Codat. Your future self will thank you

PLEASE TAKE YOUR MONEY ELSEWHERE AND RUN FOR THE HILLS! I cannot say enough negative things about tillful: Nonexistent customer service, bold face lies, agents say there are no supervisors or managers, they've stolen 7k from me and refuse to return it and I've had to do a dispute through my bank to try recovering the funds. They closed my account for no reason and its been a month and theyve still not returned my funds. They give you the run around like you wouldnt believe, this bank or "financial institution" is a COMPLETE SCAM!