It sounds like a really practical solution for IT teams! The choice of prompt context to streamline operations is interesting especially with the increased context window sizes. As the knowledge base grows, how do you foresee the transition to a hybrid approach (RAG and fine-tuning) impacting the system's efficiency and scalability? Also, are there any specific use cases where you think fine-tuning would be essential over RAG or prompt context? Excited to see how Fleet AI Copilot evolves!