Hi Dheeraj, Thank you for reaching out to us! We are very sorry to hear your experience, I understand how frustrated you must be. To help you solve the problem, first we have to clarify Eagle App is not a ransomware nor do we encrypt any virus, this is a report provide by Virustotal a company that help analyze suspicious files, domains, IPs and URLs to detect malware. We have use Virustotal service to run our software file with current popular antivirus vendors in the world, which NO security vendors and NO sandboxes have been detected, you can rest assured. You can also upload your own version to test out as well 😊 Full reports here 👉🏻https://www.virustotal.com/gui/f... Secondly, to help you continuing enjoy Eagle App to boost your workflow, here is what we found on your antivirus Sophos customer service site "Deal with malware detected by Sophos deep learning", it states its deep learning can occasionally report a legitimate file as malware (a false positive), you can follow the steps provided on their "Allowed applications" page to resolve this issue! Deal with malware detected by Sophos deep learning 👉🏻https://docs.sophos.com/central/... Allowed applications 👉🏻https://docs.sophos.com/central/... Hope the above solution will clear your concerns, if you have other concerns or additional feedback, please don’t hesitate to reach out to our customer service team via service@eagle.cool We’d be more than happy to give you our best advice! Thank you for your support :)

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