E-commerce Conversion Checklist Customer Reviews (2025)

I'm totally dissatisfied with my purchase and provided my feedback to the merchant but they are not refunding my purchase even though I have requested a refund within the day of my purchase and provided clear feedback. If you are not open to providing refunds then why your website says "14- Day Money Back Guarantee"? This checklist is of no use as it lacks key information. The price is too high for a digital product of this quality and it's publically accessible on the internet for free. Poor customer support, I didn't receive any response to my feedback and they dont bother. I don't recommend purchasing as per my own experience.

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2yr ago

Vojtěch Lacina

•1 review

It's just a crap 💩 The seller site uses fake social proofs

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10mo ago

Jeppe Schrøder

•1 review

False marketing - they say 14 day money back guarantee, but they don't answer their emails and there are no other ways to contact them.

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2yr ago

Jaka Šmid

Black Friday Checklist

Thanks for letting us know about the situation. We were able to process the customer's refund a few days after they reached out to us, and we apologize for any delay or inconvenience they experienced. Our goal is always to make sure our customers are happy with our products and services, and we appreciate the opportunity to make things right.

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2yr ago

Samuel Hitch

•1 review

Asked for refund immediately due to poor content. They completely ignore you. 14 day money back is complete BS. stay away from these fraudsters

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2yr ago

Jaka Šmid

Black Friday Checklist

Thank you for bringing this to our attention. After reviewing our email conversation, it appears that you found our E-commerce checklist to be useful but were not satisfied with our upsell product. We apologize for any confusion regarding our refund policy for the upsell product. It's important to note that we do not offer a money-back guarantee for the upsell product, as this is clearly stated in our policy. I'm sorry that I personally wasn't in that conversation, because I could offer you some compensation/offer you something in exchange. I appreciate your feedback and will take it into consideration as we continue to improve our products and services.

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2yr ago

Santiago Bellina

•1 review

Hi, is there a discount code for the extended licence?

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2yr ago

Jaka Šmid

Black Friday Checklist

Thanks for reaching out! We're glad to hear that you're interested in our extended license. We don't currently have a discount code available for the extended license, but we do offer a special discount for customers who upgrade from the regular license to the extended license. If you purchase the regular license now and decide to upgrade to the extended license later, you'll receive a discount equivalent to the cost of the regular license. Let us know if you have any other questions or if there's anything else we can help you with.

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2yr ago