⚡️Dimensions is the best way to keep track of product and customer feedback in Slack - for free! ⚡️ We all get tons of feedback in slack but it's often half-baked. Dimensions helps teams capture the right context to make better decisions collaboratively!
@chriscough As a first impression, I think it could be handy to also save the name of the user who made the request, as a way to remind you to thanks them later.
I've been mentioning the users that requested a feature in my releases log, and I think it's also nice to let them now personally when the feature is ready.
Congrats on the launch, Chris and John! 🥳
I've been lucky enough to use this for a little while and it's super handy. Slack has become a huge avenue of feedback, and it's easy for that insight to be lost. Dimensions has changed that for me, and made it easy to gather and use that feedback.
👋 Hey Product Hunters!
I’m Chris, one of the makers of Dimensions along with my cofounder @johnduff
We built Dimensions to enable teams working in slack to collaborate more effectively on feedback, insights and product opportunities.
As a Product Manager I was bombarded by customer issues, feedback requests and stakeholder ideas… But there was a bigger problem; feedback was usually half-baked and lacked context. I had to go digging around in Zendesk or Salesforce to find the right information..
That's where Dimensions comes in - helping folks from any team capture opportunities and share context.
✅ Issues get fixed not lost in a sea of messages
✅ Critical customer feedback gets considered
✅ A sales opportunity becomes a priority
✅ You don’t forget your crazy boss’s ideas
Here's how it works:
⚡️ Trigger Dimensions with the slash command /Opp
⚡️ Use shortcuts to capture feedback directly from a message
⚡️ Add context with feedback type and tags
⚡️ Collaborate by sharing an opportunity to a channel or via DM
⚡️ Review and sort feedback in the App Home tab
Add Dimensions to Slack and level up your company’s feedback collaboration!
We have more features on the horizon like ranking, impact scores and export to tools like Jira, Trello or Productboard. 😃
Try it out and let us know what you think! What else would you like to see come to the app?
GoalsWon
Dimensions for Slack
GoalsWon
Dimensions for Slack
Intercom
Dimensions for Slack
Dimensions for Slack