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Very easy to use for all employees regardless of technical ability. Really helped with mapping out customer engagement flows from inception through end-user delivery. What used to take weeks if not months + cross departmental project management now takes minutes
The CXB is a very intutive (no training required) interface to build app-like experiences for all your communications with customers. Each app can be personalized on the fly for each customer's unique profile/needs.
Relay Network proved to be a true partner throughout the whole process and understands at the core what makes for a great Customer Experience.
