Review of Customer IO by SANTHOSH Muthu | Product Hunt

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Customer IO

Automate powerful behavioral messages for web & mobile apps

4.7•28 reviews•

89 followers

Email marketing•Marketing automation platforms•Customer loyalty platforms

A tool that lends you a helping hand to craft ideal customer interaction for your clients. It is a B2C solution that connects emails to mobile phones and helps in sending all types of messages across all platforms.

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Founder Reviews (21)

Louis-Victor Jadavji

used Taloflow to build Taloflow 2.0

(76 points)

We use customer.io to communicate with our customers for almost all transactions and campaigns.

1yr ago

used timeOS to build timeOS 2.0

(1,087 points)

We use customer.io to communicate with our customers and love their service!

1yr ago

used AdCreative.ai to build AdCreative.ai Video Era

(271 points)

Customer IO might be the best behavioral message app on market.

1mo ago

Other Reviews (7)

Customer.io is great for sending personalized, automated emails based on user behavior. It offers strong segmentation and flexibility, but the interface can feel complex for beginners.

10mo ago

We use CustomerIO to send emails to our customers. It's continuously painful. The email editor is a mess. The deliveries and draft features fail to show everything.

1yr ago

Not suitable for small teams without dedicated marketing and tech leads. Inflexible journeys and unnecessarily confusing UI.

4mo ago

Joshua Weissburg

I've been using Customer.io for two months for my new company Splotch (about to launch on PH!) Unlike Intercom, Iterable and other marketing automation products, they have not gotten bloated and terrible. They give you what you need and keep the UI clean. That's really hard to do in this space! We were able to get our core flows up and running within a few weeks, ingesting events from Posthog. The segmentation and email builder is good. They don't try to do everything. Customer service is pretty good considering we're still on the free startup plan. The last company I founded was a customer engagement platform - I know how hard it is to build these products. You can include a million features that distract from the core workflows. It's cool to see a company that's been around for a while keep their focus and quality!

5mo ago

Pretty awesome product. I've tried quite a few. And 1yr for free.

10mo ago

Easy to use. Easy to setup. Like it

2yr ago

Shopify NFT App

Just started using but so far is good. Only missing a more fast UI and better CMS with more functionalities and features. Way too basic

2yr ago