The best alternatives to Customer Inbox in Slack by Across are Dispatch, Halp, and Atlas. If these 3 options don't work for you, we've listed a few more alternatives below.
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Atlas is an all-in-one customer support tool that helps agents improve the quality of their support. We do this by bringing sessions recordings, bugs, and outbound emails together in a simple customer dashboard.
Rattle is a sales collaboration platform that lets you manage Salesforce, collaborate on deals, and get actionable insights - all in Slack or Microsoft Teams. Works great for B2B sales and customer success teams.
Meet Roby - a refreshingly simple alternative to complex ticketing systems for companies that are looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, or any internal requests without leaving Slack or Microsoft Teams.
Choosify (https://choosify.chat) is a website plugin that enables you to talk to your website visitors. You can answer directly from Slack and save a lot of time by automating frequent questions.
Today's best sales and customer success orgs use shared channels to great effect. Relay solves the scaling problems with our Slack-native priority inbox, like Front for Slack Connect. Our integrations also create/update tickets and CRM records automatically.