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CoSupport AI
@enesterenko Congrats looks super useful. Which retrieval connectors are built-in (Zendesk, Notion, API refs)?
CoSupport AI
@anwarlaksir CoSupport AI comes with built-in retrieval connectors for Zendesk, Notion, and API references out of the box. You can also integrate other data sources through our API to make sure your AI agent has accurate, up-to-date information from day one.
CoSupport AI
@anwarlaksir thanks for the question! @viktoriia_yadoshchuk is absolutely right. I would split our built-in connectors into the following categories:
Help Desks:
Past correspondence (as a training dataset for an AI model) — tickets, chats and emails you solve in Zendesk, Freshdesk, Intercom, etc.);
Help center articles created using a help desk, like a help center created in Zendesk Guide tool;
Macros/Canned responses (that you saved in your help desk).
Knowledge base platforms, like Notion and Confluence.
Website (you can scrape content from your website).
Documentation (you can upload and create new documents directly in our AI Hub).
Lastly, API (you can leverage our API to allow AI to retrieve data from external data sources, including your back-end, and even write data, so that AI performs actions).
CoSupport AI
Over the last few years, we’ve built hundreds of custom AI agents for our clients, working closely with their support teams. That hands-on experience shaped everything about this product.
It’s been a long road, and I’m really excited to finally launch our self-service AI platform for customer support 🎉
Now, any team can build and customize their own AI support agent — no technical skills needed. It just works, out of the box.
Try it out and let us know what you think!
CoSupport AI
As a backend developer, I’m impressed with how well CoSupport AI balances speed, reliability, and flexibility. The quick setup and deep customization options are backed by a solid technical foundation, making it a scalable solution for real-world support needs.
CoSupport AI
@yevhen_hrynchak let's gooo!!
CoSupport AI
@yevhen_hrynchak thank you so much!