Cirkul

A water bottle that customizes the flavor of your water

2.5
195 reviews

58 followers

Cirkul is a water bottle that provides custom flavors for your water.
Cirkul gallery image
Launch Team

What do you think? …

Kat McCaslin

Beside that the product was a bit high priced I would have continued to use them but when they take my money and refuse to give it back i would never use them again

Pros:

Some of Flavors are very good

Cons:

They make a mistake and refuse to make it right. They will ignore your messages and there is no way to contact someone personally. no refund

Kristine Sinek Grigoli
@kat_mccaslin I had the wrong cartridge sent I emailed them and heard back the next day and they made it right.
Rita Klahorst
@kat_mccaslin I ended up buying mine from Ebay because I heard about these issues.
Kimberly Reeves
@kat_mccaslin @kristine_sinek_grigoli I find that hard to believe.
Connie Watts
@kat_mccaslin I guess it depends on how you talk to them. One year in, no problems, I always get a response. Politeness will get you a long way!
Paul Clo
@kat_mccaslin That us why as much as I love the flavors, I'll never buy from them again. I have to change my credit card because of them.
Paul SanStrong

I love this product! Yes its not perfect, sometimes there is a little but of leakage but nothing crazy and ultimately its WATER so it wont kill you! I have never had my bottle "spit at me" as some have said but maybe i have just been lucky. Some of the complaints i have heard are headaches, cost, customer service and "flavor intensity". Headaches....its sucralose (Splenda) in many of the flavors. This can and does cause headaches for some people. I feel blaming this on the manufacturer is unfair. If you have an artificial sweetener intolerance then yes you may get headaches. Cirkul has many options without the sucralose to relieve this possibility. As far as cost, that's a personal choice. You get what you pay for and choose what you pay for. This is not a necessity and noone is forcing you to buy it so if you think it costs too much, then don't buy it. Keep in mind the intent is to not "only" drink the flavoring but also alternate with just water. Supply and demand, enough said on that. Customer service, i havent had any issues with this at all, as a matter of fact it appeared someone had stolen the bottle from our shipment and they quickly replaced it with no fuss. The last item, falvor intensity, seems like an especially silly complaint. "10 is too strong, 1 tastes like water", really? Thats kind of the concept, find something in between that you like is sort of the point! Bottom line is its a unique product with some nice benefits if you choose to use it, and if you dont the world and life will still continue to move forward.

Pros:

Nice selection of flavors, unique concept, good customer service, love the adjustable strength

Cons:

Leakage at times, a little pricey but manageable

Stephanie Johnson
I love what you said I agree with you 100 percent one thing I would like to add is I also haven't had any issues with customer service. One of the things is people are complaining about is getting your money back. When you all started your trial I can guarantee you knew if you liked it within the first week so if you called customer and couldnt get ahold of them to cancel easiest thing is to put a stop payment on your card or at your bank. Great review
Rose
There's always going to be those that complain cause they want something for nothing.
Noneof Yourbusiness
@rose_ridley there are also people who complain because a company took their money, sent them a broken product, then refused to refund, return, or replace. Just because you had a good experience doesn't mean the people who didn't shouldn't be heard.
Stacy Marie Rangel
@paul_sanstrong you right on all of this
Sheila Ullom
Yes! I agree with you 100% I can't believe some of the complaints people are saying. The flavor setting one got me the most. Of course it's going to be super strong at 10 and weak at 1 lol. As for the complaints about the subscription, they are one of the good companies in that you don't HAVE to call them to cancel. They have the simple option on your account online to cancel. No contact necessary. I HATE when companies make you call them to cancel, so this was a huge plus for me. Not that I plan on cancelling anytime soon. My husband and I got our first bottles on Saturday and we are hooked! Love them and I'm finally drinking water. ^_^
Tamara Kasson

The product proved to be faulty and questionable in terms of quality and caused nausea. I would have ceased use and cancelled but cirkuls customer service made that quite difficult. Their website happened to not process attempted cancellations until it was too late. The bottle without the flavorings is useless as it leaks and spits water in one's face. I tried to connect and resolve the issue but they refused to refund the product I literally cannot consume and sent it anyways. I advise caution in trying their product and wish anyone luck who has the misfortune of dealing with their customer service. The whole ordeal was disappointing as the product seemed really great but fell short to say the least. Worst company, 2018.

Pros:

Appears to be a great product but..

Cons:

Leaks, spews water from spigot, doesn't filter h20, health concerns

Alany Karaus
I agree, the customer service is horrible. They sent me 2 shipments in the same week and charged me for both. When I emailed to get it sorted out, they told me they'll just postpone my next order. When I told them that wasn't ok, they stopped responding to me and blocked me email.
Karen Holliday Gomes
I had a similar issue with their customer service. Absolutely useless!
Tracey Smith
Same thing here. I tell everyone what a horrible company this is.
Kara C
@teakup yep they still have horrible customer service. Wish I read these reviews before I signed up.