Cirkul

A water bottle that customizes the flavor of your water

2.5•195 reviews•

58 followers

A water bottle that customizes the flavor of your water

2.5•195 reviews•

58 followers

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Physical Products

Cirkul is a water bottle that provides custom flavors for your water.

Russell Ramsey

•1 review

I always heard good things about the cirkul bottles and I was excited to start using mine because I wanted to start drinking more water, but my experience has left me very disappointed. I received my first order and the first couple of flavor cartridges I used were inconsistent and ran out of flavor after 3 refills of water (they claim it last 6 bottle refills set on 4) so I just figured I received a bad batch or something so I emailed them and they said it might be because of one of the gaskets on my lid and gave me a mile long list of things to try and offered me 3 free cartridges for my troubles. Well it turns out all the cartridges run out between 2 to 4 refills of water and they are all very inconsistent, I tried everything to fix it, I even bought a couple new lids. Every time I contacted customer support about it, they gave me the same mile long list of things to try that didn’t help anything. Another thing I didn’t like was the shipping takes way too long, even with expedited shipping, that you have to pay extra for, still takes over a week. My last order, they didn’t send half my items and I had to message them 3 different times over a course of a week before they emailed me back, and they pretty much ignored everything I said in the previous emails. I think the only reason they finally emailed me back was because I filed a complaint with the BBB. I would not recommend this product because of the inconsistency of the flavor cartridges and because of the horrible customer support.

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3yr ago

Robert Steinborn

•1 review

Commercial sold me , so I bought to give it a whirl and there’s a lot of catches, the numbers of 8 bottles is very unrealistic if you get flavoring you want . Even at level 3 I still only got like 3/22 oz bottles filled . So when weighing out the water purchase and the flavor , in the end it cost much more than flavored water bottles . I don’t recommend .

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3yr ago

Kelly Cornell

•1 review

A lot of these reviews are spot on. I have found a few flavors that I really like and some that I don't. My aggravation comes with the fact that I ordered my last order 3 weeks ago to get it in time before I ran out. I received an email on 7.5.22 stating my product has shipped. After getting no response from customer service after 3 tries, I actually reached out to the carrier. They informed me that the label was printed on 7.5.22 from the vendor but has yet to make it to them to ship to me. I asked if he had a phone number because I have searched every where for one for customer service, I was informed that there is no customer service number that you can call. I have emailed multiple more times with no response from vendor. The slurping noise is very embarrassing to say the least! I don't think they know what customer service is!

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3yr ago

James Bryant Rector

•1 review

Wanted to let you all know about the bad customer service I received from this company. I really enjoyed the product and decided to place another order well it got delivered to the wrong address and it took a month for them to even decide to ship me another package out. So I was going to move past it and keep ordering but I didn't realize a month had went by and they charged me for the autoship and when I contacted them asking them to refund me and not to mail me those because I still hadn't received the last order I placed they refused to cancel the order, or give me a refund. The only thing they will do is send me 2 Sips to make up for the inconvenience. That is poor customer service and it won't happen to me again, I gave them a opportunity to make it right and so now I will not be placing additional orders with this company that doesn't care about it's new customers.

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3yr ago

Linda Hoffman

•1 review

Horrible. I started with strawberry lemonade and within a hour of drinking it I got so sick with a very bad stomach problem. I contacted the company within 24 hours and got a response of oh well we have a NO refund policy! Will find any means possible to let people know this is not a good product or care about the people who purchase jt

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3yr ago

R Weiland

•1 review

The fake sugar they used caused me painful headaches and nosebleeds. Took me awhile to realize it was Cirkul that was causing it. I emailed them a few times about a shipment I preordered if I can exchange a few of the sips out due to this health hazard reaction and no reply emails. Nothing. And when I received a delivery notice that shows delivered, it was not given to my house. I know that’s dhl’s fault but I tried to notify Cirkul of the missing package and still nothing.

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3yr ago

Christie Qualters

•1 review

Can't track my order, Can't get a hold of customer service. Won't answer phone not responding to email. I definitely do not recommend

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3yr ago

Lynn Hoffman

•1 review

I could not get in touch with anyone by email or Phone. The large metal one is way to large to hold and doesn’t fit in the car. The flavors all have an aftertaste and didn’t last as long as they said they would. First one lasted 1 day with 2 refills. Horrible customer service or just NO CUSTOMER SERVICE…..you cannot get in touch with them!

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2yr ago

Casey S

•1 review

Orders are not packaged properly. They are shipped in flimsy plastic shipping bags with zero padding or packing material. 2 out of 2 times they've arrived broken, sticky and wet. Most of the flavors taste absolutely rancid (lemon and pear made me gag) and it's not worth the cost of these items for the fuss you have to go through with customer service. They also claim you can get 6 of the 20oz bottles on a level 4 worth of flavor, but i can barely get 3 of the 16.9 oz bottles at a level 3.

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3yr ago