Chatshape lets you train a custom AI chatbot on the content of your website (or private content) in minutes, then you can take that chatbot and embed it on your website. Update the prompt, behavior, and more of the AI to suit your customers needs.
Hi Everyone! James here 👋
I'm a software engineer by day in FAANG, hacking on LLM apps for fun at night. Been working on ML stuff since I started in 2019 as a machine learning engineer at Uber, where I worked on car crash detection algorithms on the safety team. 🚗 🤖 🤖
I've had so much fun building ChatShape , and I'm excited to share my first ever product hunt launch (the first of many) 🎉🎉🎉 🚀🚀🚀
ChatShape started out as a chrome extension that lets you train a custom chatGPT chatbot on any private wiki content, like Confluence, Notion, Quip, and more. It got a great reception, being used by people at companies like Stripe, Uber, and Amazon.
We then added features like the ability to create chatbots from your public website content, and our users loved it! Since then, I've focused on the website chatbot component of chatshape.com 👨🏼💻
How it works:
Log in to the platform, enter your website URL, and click on a button to start training.
This will create a crawler that will extract the text content from all the pages it can find on your website and use it to train your custom chatbot.
After you generate your bot, That chatbot now knows everything about your website, and can be embedded as a customer support agent chat bubble to answer customer questions all day, all night!
Please try it out and let me know if you have any feedback.
BTW, You can follow me on twitter to see my journey 🚀🚀👀👀
https://twitter.com/jamescodez
I have ambitious plans to expand ChatShape.com 👀 so stay tuned! 🚀
- James
@shashank_agarwal7 We are using vercel + nextjs! LangChain + Typescript and python for the LLM and backend , any particular part you are interested in? :)
@jamescodez Interesting. How does the python part interact with the rest of the system? Why use 2 languages for the backend, dosent it make the product complicated?
Great service i like the fact that it is a lead collection tool that is highly customizable, so I was able to know where each lead came from because there is an analytics available in dashboard that allows you to see which country and state the customer is from, and I was able to keep track of the chatbot interaction and conversation with
my customers easily.
Easy to use embedded chatbot , it was able to increase my conversion rate so I am very impressed with that!
First off it's so easy to use it.
Our MRR has risen by 24% since onboarding this product into our website and that speaks for itself.
I absolutely like the fact that I can specify the kind of questions to the chatbot, in essence train the chatbot to ask the customer specific questions in greeting stage. Also the chat history logs come in very handy to keep track of chatbot engagement and helps our business identify missing content , specifically how it pertains to our website, recurring or common questions on our site we can make improvements on. So this is definitely something I will recommend to my coworkers for ease of use and functionality.
Good product 👌
Used it in place of adding to the headcount here very glad I did saved on training new hires.
I also was able to export chat history logs as a csv file 😀 for real time gathered data and analytics.
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