First off it's so easy to use it.
Our MRR has risen by 24% since onboarding this product into our website and that speaks for itself.
I absolutely like the fact that I can specify the kind of questions to the chatbot, in essence train the chatbot to ask the customer specific questions in greeting stage. Also the chat history logs come in very handy to keep track of chatbot engagement and helps our business identify missing content , specifically how it pertains to our website, recurring or common questions on our site we can make improvements on. So this is definitely something I will recommend to my coworkers for ease of use and functionality.
