I ordered 2 tents which I got. Love them. I decided to order another tent as a gift for my mom. I placed a pre-order believing it will take 4-6 weeks to receive. That was over 5 months ago. I have contacted the company a few times asking about my order. Since Nov. 8, 2022 I have heard back from them. Their customer service is the worst I’ve dealt with in my 54 yrs on earth, and I’ve dealt with some nightmare companies but Catcamp just knocked off Wells Fargo and took the number 1 stop on my list.
