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Beam
AI co-pilot for CX agents with built-in QA/fraud/compliance.
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What is Beam?
AI co-pilot for contact centers: real-time QA, compliance, and coaching across 100% of calls. Reduce AHT, boost NPS, stop fraud, detect deepfakes, and train agents faster. Agents get full context, insights, and guidance to deliver top CX.
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Recent Beam Launches
Beam
AI co-pilot for CX agents with built-in QA/fraud/compliance
Launched on April 2nd, 2025
8
91
Forum Threads
Chidi Williams
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3d ago
Beam - AI co-pilot for CX agents with built-in QA/fraud/compliance
AI co-pilot for customer success teams: real-time QA, compliance, and coaching across 100% of calls. Reduce AHT, boost NPS, stop fraud, detect deepfakes, and train agents faster. Agents get full context, insights, and guidance to deliver top CX.
8
91
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